Travel conditions
Bookings
Passengers can make their bookings in Sharr Travel offices or partner agencies.
Reservation of seats can also be made via email or phone numbers. You must provide your personal information such as name, surname, desired destination, email, and contact number.
Following these steps, our staff will confirm your booking them through email or telephone.
Payments
Payment is made at the time of withdrawal of the ticket by the passenger.
Payment can be done through bank deposit or cash award of either the Sharr Travel offices or the offices of our partners.
Making changes
For the case of any change in travel from our side (change of schedule, etc.), you will be notified in advance by our staff.
In the event of any change to travel by your side, you need to call our offices a few days earlier.
Ticket bought back not once but can be used if there is vacancy in any other desired trip.
Departures and delays
Passengers must be at the departure minimum 15 minutes earlier.
If you are not in the country of departure on time, then the agency earns the right to cancel your ticket, and no responsibility on her return.
Documents
During the realization of the trip, the passenger must have with him the ticket and necessary travel documents.
In case of any irregularities in the documentation of the passenger, the agency is not responsible to return the payment.
Complaints
For any complaint of any kind on the journey, the passenger should be immediately reported to the offices of Sharr Travel, contact us by phone, or email us at our official
[email protected]